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MTN, Vodacom remain South Africa’s most valuable brands— Report

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A report released on Tuesday by global brand valuation consultancy, Brand Finance, has rated telecom giants, MTN and Vodacom, as the most valuable brands in South Africa.

According to the report, MTN is still the standout company, maintaining its position as the most valuable South African brand, despite experiencing an 8% decrease in brand value to ZAR68.2 billion.

Part of the report noted that the telecommunications company has significantly “expanded outside of its home market and has a stronghold in Nigeria, which is now MTN’s largest market in terms of both user base and revenue.”

“On the other hand, Vodacom’s brand value increased 10% to ZAR43.9 billion in 2024,” it said.

“This secures its second place in the ranking, while also narrowing the gap with leading competitor MTN.”

The Brand Finance research indicates that the influence of majority shareholder Vodafone has bolstered Vodacom’s brand and market standing.

Although Vodacom operates autonomously and is listed on the Johannesburg Stock Exchange, Brand Finance data reveals that Vodacom’s association with Vodafone enhances brand equity, cultivating recognition and trust.

“Amid the myriad of challenges that South African businesses are facing, our research highlights that now, more than ever, brand consistency is crucial in driving growth,” the report endorsed by Jeremy Sampson, Chairman, Brand Finance Africa, stated.

“For the past fifteen years, MTN and Vodacom have consistently maintained their positions as the top two most valuable brands and six of the top ten brands have stayed in the top ten.

“Leading brands like MTN, Vodacom, Standard Bank, and Absa have also nearly doubled their brand values since 2016.

“Time and time again, our findings underscore the critical need to prioritise brand investment as a strategic imperative, safeguarding companies’ brand as a valuable asset for the future,” it added.

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American risk management solutions provider Archer opens business in Egypt

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American risk management solutions provider, Archer, has announced expanding its operations to Africa with Egypt as the first point of call.

While opening the Archer Integrated Risk Management (IRM) office in New Cairo, Egyptian Minister of Communications and Information Technology Amr Talaat, said the company couldn’t have chosen a more appropriate location for its business than the North African country.

The opening ceremony witnessed the presence of key dignitaries including Ahmed Elzaher, CEO of the Information Technology Industry Development Agency (ITIDA), Sarah Kahler, Senior Director of Business Operations at Archer IRM and a member of the company’s Executive Leadership Team, Matt Tinsley, Senior Director of Global Services at Archer IRM, Rasha El Kaliouby, Director and General Manager at Archer IRM in Egypt, alongside officials from the Ministry of Communications and Information Technology (MCIT), Archer in the United States (US), and various markets.

The Minister said the inauguration of the Archer IRM office at Cairo Festival City Business Park aligns with the company’s expansion strategy to bolster its presence in the Egyptian market.

Archer had last year, earmarked Cairo as the location for Archer’s first office in the Middle East.

The company said it aims to expand its operations from its Egyptian base into other countries in the continent and currently, the office boasts a team of over 140 talented employees specializing in engineering, research and development (R&D), technical support, sales, pre-sales, marketing, and customer services in more than nine languages, among other professional services.

In his remarks, the Egyptian ICT Minister emphasized that the efficiency and ability of Egyptian youth to harness technology contributed to making the ICT sector the fastest-growing state sector nationwide for five years in a row and an attractive destination for investments by ICT multinationals.

He underlined that Archer IRM office opening and planning to expand its operations in Egypt come as part of the efforts to develop Egypt’s capabilities in the outsourcing industry and attract multinationals to establish their outsourcing centers, run by Egyptian youth specializing in various ICT disciplines.

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How Nigerian online connection hub Workjeje helps with access to quality service providers

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A Nigerian online connection hub, Workjeje, has revealed how it is connecting individuals and corporate bodies to quality service providers in their vicinity, while catering to urban dwellers that prioritise quality and convenience in the services they seek.

The startup which was founded in 2021 by the trio of Fortune Nwankwo, Collins Onyebuchi and Ejike Anthony, who were students at the University of Nigeria, Nsukka, has evolved into one of the most sought after hub in major cities in the country.

According to Nwankwo, Workjeje, unlike other competitors in the Nigerian market, focuses on quantity of artisans with a strong focus on quality.

“It was really hard to get service providers, let alone reliable ones. They were so unserious, they’d tell you they would come in the afternoon and show up four days later, and worst of all might deliver mediocre services,” Nwankwo said in an interview.

“Collins called me one day into his house to share his proposed solution to me, so I called my friend Wisdom – who is a programmer – to build it, and that was how Workjeje started.

“We had customers asking if the artisans were pre-vetted, which of course is a pain point for them, especially for women who would love to feel safe when a stranger is in their home.

“We pre-vet our artisans by onboarding them ourselves, and still monitor their contracts and ratings to maintain optimum quality.

“Customer feedback has been really important to us. At the test phase, some customers believed our vetting process was not very thorough, and some artisans did not look the part.

“We listened, we churned a lot of unserious artisans, we made sure we vetted the artisans ourselves, and we prioritised service companies because they have more to lose,” he added.

Workjeje is currently operating in Abuja and Enugu as test markets, and is taking its growth plan seriously and slowly, he stated.

“We were funded twice by friends – first at the building stage and the second at the marketing phase.

“Getting 10 successful transactions was a major booster for us even though we were still in the testing phase. It showed us people actually were ready to pay for the convenience we provide. Right now we have processed over 70 transactions.”

Recently, Workjeje completed a new feature that its artisans had been asking for – an escrow service, primarily designed for delivery services to protect themselves against unpaid bills.

On how the platform makes money for survival, Nwankwo said:

“The startup collects between five and 10 per cent from its artisans as fees, depending on its agreement with them, Workjeje also plans to incorporate advertisements on its platform in the near future.

“We plan on expanding to major states and cities across Nigeria, and in time Africa to limit the macro influence on our business.”

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