Bolt Food Kenya has announced the launch of a new scheduled delivery service that allows customers to pre-order meals even when restaurants are fully booked, closed, or when couriers are in high demand.
The scheduled orders feature, which will take off as a pilot scheme in the capital, Nairobi, is “designed to enhance the Bolt Food experience in several ways, including assisting restaurants in optimising their orders, boosting revenue, and efficiently managing kitchen preparation time,” according to Bolt Food Country Manager, Edgar Kitur.
What the feature means is that the “local community can enjoy their favourite restaurant meals at their convenience, regardless of when and where they want them,” he said.
“Scheduled orders will enhance the overall Bolt Food app experience for restaurants, couriers, and customers, resulting in a smoother operation.
“The feature allows restaurants to optimise order management and kitchen preparation, couriers to increase their earnings by strategically planning deliveries throughout the day, and customers to enjoy their favourite restaurant meals through Bolt Food, all at their preferred time and location.
“Furthermore, couriers will have the opportunity to maximise their earnings by coordinating deliveries throughout the day. Customers will benefit from a fixed delivery cost, which will be communicated to them at the time of scheduling their delivery.
“Bolt Food has collaborated with over 40 providers on the platform to ensure that Kenyans have access to more delivery options, particularly after midnight. The primary restaurant partners offering these services are Piri Piri Barbecue, Chowpaty, Pizza Hut and Evry.Day Mart,” he added.