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Ride-hailing platform, Bolt launches driver-engagement centre in Kenya

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Ride-hailing platform, Bolt has launched a driver-engagement centre in Kenya with the aim of enhancing its “driver relations and address drivers expectations in terms of handling their concerns.”

Announcing the innovation, Linda Ndungu, Country Manager of the on-demand mobility platform, disclosed that the driver-engagement centre located in Nairobi, would be accessed on an appointment basis to ensure seamless and effective management of driver issues.

“The launch of the engagement centre enhances the provision of a range of benefits, including improved driver support, effective communication channels, training opportunities, community building, issue resolution, driver appreciation, and positive branding,” she said.

“Bolt is committed to ensuring that the needs of our driver partners are addressed and resolved in an effective and timely manner.

“The launch of this centre is a testament that we are strongly committed to enhancing our driver welfare and engagement, which will ultimately contribute to the success and growth of our business and the ride-hailing industry at large.

”We shall continue to collaboratively work with all our key stakeholders so as to continue offering affordable, safe and convenient ride-hailing services in Kenya; and creating entrepreneurial opportunities that enable more people to earn a sustainable living,” she added.

Bolt was launched in Kenya in 2022 with its regional hub in Nairobi after successful test runs in other African countries.

The Nairobi hub provides an opportunity for the business to run its operations in a more integrated and cohesive manner across the Eastern African region.

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Airtel Kenya expands 5G network to 39 counties, 285 wards

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Airtel Kenya has announced an expansion of its 5G network to 39 counties and 285 wards in the country.

The expansion, according to the giant telco company, has now doubled its 5G footprint, up from 16 counties and 180 wards in July 2023.

The company also revealed that it has increased the number of its 5G sites to 690, up from 372 when the network went live, with further plans to launch an additional 1000 sites by the end of this year, which will bring the total number of 5G sites to 1690.

While addressing journalists at a breakfast media briefing, Ashish Malhotra, Managing Director, Airtel Kenya said the rollout which is the biggest ever in Airtel Kenya’s operations, will improve indoor coverage in towns and connect rural areas and will specially focus on enhancing and deepening Airtel’s network coverage in the northeastern region of the country.

“Aw Airtel Kenya, we are steadfast in our dedication to supporting digital inclusion, and we are encouraged by the market’s response to our offerings,” Malhotra said.

“We are confident that our ongoing network expansion will enable us to extend connectivity to more communities nationwide, ensuring that no one is left behind in the digital revolution.

“In marking this milestone Airtel Kenya has rolled out the unlimited home broadband 5G plans, structured across three tiers: 10 Mbps at Kes 3,500 monthly, 20 Mbps at Kes 5,000 monthly, and 30 Mbps at Kes 6,500 monthly,” he said.

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Egyptian startup Potcast Productions raises funding to upscale offerings

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Potcast Production, an Egypt-based innovative company that specializes in podcast production, has announced securing an an undisclosed pre-seed funding round to help enhance its content production capabilities, scale its marketing efforts, and accelerate the development of new podcast series.

Potcast Productions which was established by entrepreneur Islam Adel in 2020, creates 15 diverse podcast programmes tailored to various target demographics, and has racked up seven million listens and over 600,000 viewing hours within the last six months.

According Adel, the pre-seed funding round comes from Innovative Media Productions (IMP), the media company behind Egypt’s Shart Tank television show, which made its first investment in Potcast Productions back in April, as well as renowned investor Ahmed Tarek Khalil.

“The funds will be used to enhance Potcast’s content production capabilities, scale up its marketing efforts, and accelerate the development of new, high-quality podcast series that cater to a diverse and growing audience,” Adel said.

“This round of investment will also support plans to produce high quality audio experiences both digitally and offline, further solidifying Potcast’s position as a leader in audio-first content production.

“The injection of funds will be directed towards enhancing Potcast’s capacity to produce high-quality content, scaling its marketing initiatives, and creating new podcast series to meet the demands of an increasingly diverse listener base.

“The investment will also support Potcast’s ambition to deliver premium audio experiences, both online and offline, thereby reinforcing its status as a pioneer in the realm of audio-first content production.

“Securing this follow-up investment from IMP and Ahmed Tarek Khalil is a testament to the hard work and dedication of our team.

“Their support validates our mission to transform podcasting in the region and propels us forward as we continue to innovate and expand our reach,” Adel said.

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