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Zambia’s quest for digital literacy: Challenges and prospects

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Digital literacy in Zambia is critical for economic growth, education, and social development.

However, significant challenges remain that need to be addressed by the government and various stakeholders.

Despite the surge in access to technology, such as phones and computers, many Zambians still lack access to these devices, internet connectivity, and essential digital tools.

This has resulted in a noticeable skills gap, highlighting the need for training in basic computer skills, online safety and digital citizenship.

Stakeholders, including the Internet Society Zambia Chapter (ISZC), have called for digital literacy to be integrated into school curricula to equip students with essential skills.

Levy Syanseke stressed the importance of improving internet connectivity and digital infrastructure, noting that these are vital for widespread digital literacy.

“There is low internet penetration and low digital literacy rates, and the efforts by the government and stakeholders have been insufficient. The focus has been on social media usage rather than leveraging the internet for economic benefits,” Syanseke said.

He pointed out that while mobile penetration is high, digital literacy and internet usage remain low, emphasizing the need for collaboration between the government, private organizations, and stakeholders.

Syanseke proposed several improvements, including supporting initiatives that bridge the digital divide, offering digital education programmes with offline access to educational content, and using alternative energy solutions to address power issues.

Given Zambia’s linguistic diversity, it has been recommended that digital content be made available in local languages to increase accessibility.

Additionally, addressing disparities in access to technology and digital skills between urban and rural areas is essential.

Clement Sinyangwe, President of the Information, Communication, and Technology Association of Zambia (ICTAZ), highlighted several initiatives aimed at improving digital literacy in the country.

“Government programmes, such as the ‘Smart Zambia’ project, aim to enhance digital literacy and infrastructure, including the distribution of computers to schools,” Sinyangwe said.

He echoed Syanseke’s sentiments about the need for private sector involvement in digital literacy efforts, citing companies like Zambia Telecommunications Company, which are already offering digital literacy training.

Sinyangwe mentioned that non-profit organizations, such as the Zambia Digital Literacy Project, provide training and resources, while local initiatives, like digital literacy clubs, promote digital skills in communities.

“By addressing these challenges and supporting initiatives, Zambia can enhance digital literacy, thereby promoting economic growth, education and social development,” he stated.

Sinyangwe stated that the responsibility for digital literacy does not rest solely with the government but also with citizens, organizations and private schools.

He noted that private schools and organizations can help finance and support digital literacy initiatives, complementing government efforts.

“We can leverage Public-Private Partnerships (PPPs) to mobilise resources, expertise and funding to support digital literacy programmes,” Sinyangwe added, stressing the importance of collective action to champion digital literacy in Zambia.

Irene Chikatula, a Social and Public Affairs Analyst, noted that the Zambian school curriculum is still in its infancy regarding digital literacy.

“A few fortunate pupils in urban areas learn the theoretical basics of computers, often without access to the actual devices,” Chikatula said.

She highlighted the case of Rufunsa district, where more than half of the shortlisted applicants for Census jobs were disqualified after failing a digital aptitude test due to a lack of digital literacy.

Chikatula emphasized the need to introduce skills-based subjects or integrate skills learning into existing subjects.

“This is not just about the National Census, which occurs every ten years. School pupils need exposure to technical and skills subjects to be well-prepared for the professional world,” she said.

According to the Zambia Information and Communications Technology Authority (ZICTA), there were 6.52 million internet users in Zambia at the start of 2024, with internet penetration at 31.2 percent.

The country also had 3.55 million social media users as of January 2024, representing 17 percent of the population, which stands at slightly over 20 million.

Additionally, 16.40 million cellular mobile connections were active in Zambia, equating to 78.7 percent of the total population.

This story is sponsored by Project Aliyense.

Metro

Combating misinformation, media deception

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The proliferation of misinformation, disinformation and fake news has become a pressing global concern and Zambia, like many other African countries, is not immune.

Misinformation refers to the unintentional spread of false information, while disinformation is deliberately fabricated to deceive, according to the Oxford Dictionary.

Fake news often encompassed both, usually with malicious intent.

Elizabeth Riziki, National Director of the Media Institute of Southern Africa (MISA)-Tanzania, identified several factors contributing to information disorders globally, including in Zambia.

“These include barriers to accessing information, an information gap between urban and rural communities, government control of the media and youth unemployment,” Riziki said.

The spread of false information has far-reaching consequences, such as eroding trust in institutions, fueling social unrest and undermining democracy.

To mitigate these risks, Zambia needs to take proactive measures to sanitise its media space.

Prisiel Samu, Programmes Coordinator at ZimFact, noted that individuals with internet access are often involved in spreading fake news.

“Governments can play a leading role by regulating social media platforms, which have become breeding grounds for misinformation,” Samu stated.

In Zambia, the rise of social media and online platforms had created an environment conducive to the spread of false information, significantly impacting public discourse, policy-making and national security.

The consequences of misinformation, disinformation, and fake news in Zambia included undermining confidence in institutions, leaders and media outlets.

A study by researcher Gregory Gondwe, titled “Audience Perception of Fake News in Zambia: Examining the Relationship Between Media Literacy and News Believability,” suggested that formal education had a limited impact on detecting fake news.

Instead, the credibility of news sources was found to be an insignificant factor in determining trustworthiness.

Fabricated stories often incited violence, xenophobia, and electoral manipulation, disrupt markets, harm businesses and deter investment.

To combat these issues, Zambia must adopt a multi-faceted approach, including establishing a regulatory body to enforce ethical journalism and online content standards.

The Zambian government has recently announced a crackdown on the misuse of social media under Section 54 of the Cyber Security and Cyber Crimes Act No. 2 of 2021.

This crackdown extended to administrators of WhatsApp groups and other social media platforms, who are reminded of their legal responsibilities and the potential consequences of allowing harmful content.

“WhatsApp group administrators must curtail postings that are illegal and in bad faith, as they will be held responsible for the publication of such information,” cautioned Minister of Technology and Science Felix Mutati.

Various stakeholders have proposed several measures to address misinformation, including supporting independent fact-checking initiatives, promoting transparency in media ownership and funding, protecting individuals who expose misinformation and encouraging media outlets to adhere to ethical standards.

Additionally, educating citizens on critical thinking, media literacy, and fact-checking skills was crucial.

By implementing these measures, Zambia aims to foster a media environment that values truth, accuracy, and informed discourse.

This story is sponsored by Project Aliyense.

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Nigerian govt places 11 states on alert as Cameroon set to release water from Lagdo Dam

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The Nigerian government has placed 11 states on alert following an announcement by neighboring Cameroon of an imminent release of water from the Lagdo Dam.

Director General and Chief Executive Officer of the Nigeria Hydrological Services Agency, Umar Muhammed, who issued the warning in a statement, said authorities of the Lagdo Dam in Cameroon would initiate controlled water releases starting from Tuesday, September 17.

The statement noted that the water discharge is anticipated to progressively escalate to 1000m³/s over the next seven days based on the inflow from the upstream Garoua River.

According to the statement, the states that have been placed on the alert are all states bordering the Benue River system, namely Adamawa, Taraba, Benue, Nasarawa, Kogi, Edo, Delta, Anambra, Bayelsa, Cross Rivers, and Rivers States.

The dam is located in the Northern Province of Cameroon, on the Benue River, in the Niger basin while the lake covers an area of 586.

The release of water from Lagdo Dam has long been a cause for concern for many in Nigeria as it affects many states because it serves as the entry point of River Benue.

The statement reads:

“The Nigeria Hydrological Services Agency wishes to notify the general public that the authorities of the Lagdo Dam in Cameroon have communicated to the agency that they will initiate controlled water releases at a rate of 100m³/s (8,640,000m³/day) starting today, 17 September 2023.

“The water discharge is anticipated to progressively escalate to 1000m³/s over the next seven days based on the inflow from the upstream Garoua River, which serves as the primary source into the reservoir and a significant tributary to the Benue River.

“Nonetheless, the dam operators have indicated that the planned water discharges will be gradual to avoid surpassing the conveyance capacity of the Benue river system and triggering substantial flooding downstream in Nigeria.

“The overflow from the Lagdo Dam is projected to cease once there is a noticeable reduction in the flow into the Lagdo reservoir.”

It added that though there should be no cause for alarm, the affected states should take measures to prevent flooding.

“The agency unequivocally states that there is no need for alarm as major flooding downstream in Nigeria is not anticipated since the flow levels along the Benue River are still within cautionary limits.

“Nevertheless, it is of utmost importance for all states bordering the Benue River system, namely: Adamawa, Taraba, Benue, Nasarawa, Kogi, Edo, Delta, Anambra, Bayelsa, Cross Rivers, and Rivers, along with the government at all levels (federal, state, and LGAs) to heighten their vigilance and implement appropriate preparedness measures to mitigate potential flooding impacts that may arise due to an increase in flow levels of our major rivers during this period.

“The agency will continue to diligently monitor the flow conditions of the transboundary Benue River and the national inland rivers, and consistently provide regular updates on water levels across major rivers to prevent further flood disasters,” it added.

The warning is coming a week after the Alau Dam located in Maiduguri, Borno State in North-West Nigeria collapsed leading to a massive flood with devastating consequences with over 50 killed and an estimated two million others displaced.

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