South African mobile operators have unveiled new Application Programme Interfaces (APIs) services that will help checkmate and combat internet fraud in the country.
The move which is part of the global GSMA Open Gateway initiative will enable the operators to implement world-class Number Verification and SIM Swap, and will be available to all mobile commerce and financial institutions and developers to create new services to combat digital fraud and protect South Africa’s 47 million mobile subscribers.
Angela Wamola, Head of Sub-Saharan Africa of the GSMA, who announced the unveiling of the services, said it was in response to a series of complaints of digital banking fraud which saw a 24% surge in reported cases in 2022.
“Banking fraud is a growing threat in South Africa, and mobile network operators are strategically placed to work with developers to help banks, financial institutions and commerce providers mitigate the risk and protect their customers,” she said.
“The availability of the two APIs to South African operators will equip enterprises with additional means of verifying that their customers are who they say they are and protecting them against identity theft, all while maintaining the user experience – and the GSMA’s.
“The new APIs ensure 100% privacy and will have important applications in sectors including banking, finance, insurance, and retail.”
Quoting a report published last year by the South African Banking Risk Information Centre (SABRIC), Wamola said the rise in banking fraud resulted in cyber criminals stealing over R740 million from unsuspecting victims, which was primarily attributed to the growing number of fraud cases related to banking applications and online banking.
“Given the alarming surge in digital banking fraud in South Africa, standardizing APIs by Mobile Network Operators (MNOs) presents a promising avenue for mitigating such threats.
“They are also able to implement robust fraud detection and prevention mechanisms, bolstering overall resilience of digital banking systems against cyber threats,” Wamola emphasized.