Telegram, a cloud-based messaging app that allows users to send messages, share files, and make voice and video calls, is facing shutdown in Kenya after the Communications Authority (CA), asked telecom companies to block it temporarily, hoping to curb exam cheating.
The crackdown, according to the CA, is aimed at stopping students from sharing exam answers. This had earlier led to restrictions on Telegram across major networks.
In a circular addressed to the heads of Safaricom, Telkom Kenya, Jamii Telecom, and Airtel Kenya, the CA explained that while other social media platforms were working with authorities to prevent misuse, Telegram had been less cooperative.
The CA, therefore, moved for a temporary suspension of Telegram during exam hours from 7:00–10:00 am and 1:00–4:00 pm on weekdays until November 22
Netblocks, an Internet monitoring group, confirmed disruptions on Safaricom, saying the blocks were consistent with past Telegram restrictions following a similar ban in November 2023, which led to massive losses, reported to be around KSh 4.2 billion, while businesses faced connectivity setbacks.
Last year, Netblocks estimated that Kenya lost around KSh 537 million daily due to a similar ban.
In that incident, six Telegram group administrators were detained for alleged exam malpractice and since then, Telegram’s stance has softened a bit, with the platform updating its privacy policies in September 2024 to allow sharing IP addresses and phone numbers with law enforcement for criminal investigations. This update followed the arrest of Telegram’s founder, Pavel Durov, in France.