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Kenya’s Fidelity Shield Insurance launches digital health coverage product ‘My Afya Shield’

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Kenya’s Fidelity Shield Insurance has launched a new digital health coverage scheme known as
‘My Afya Shield’ which is designed to transform healthcare access in the country.

The new product, according to Richard Marisin, Managing Director of Fidelity Shield Insurance, is an initiative that “reinforces Fidelity’s commitment to prioritizing preventive healthcare and enhancing wellness among its members.”

Marisin noted that “My Afya Shield” offers an extensive range of benefits, including access to treatments, vaccines, counseling services, mental wellness support, rehabilitation services, and personalized wellness programs.

“Notably, it includes coverage for alcohol and drug abuse rehabilitation as a standard feature, along with regular health check-ups.

“Underwritten by Fidelity Shield Insurance, My Afya Shield is accessible through a digital platform that seamlessly connects Fidelity members with a nationwide network of healthcare providers.

“Users of My Afya Shield can initiate treatments from the user-friendly digital interface, monitor benefits and limits in real-time, and easily locate and access care at healthcare providers.

“They also have the flexibility to add family members as dependents. The platform further facilitates efficient claims processing and timely payments to healthcare providers, improving the overall healthcare experience.

“We are happy to introduce My Afya Shield as a health coverage product designed to address the evolving needs of our members. This launch solidifies our commitment to delivering comprehensive and technology-driven solutions for healthcare access,” Marisin said.

He added that “My Afya Shield” leverages digital technology, allowing customers to conveniently apply for services online and minus the requirement for paper forms.

“My Afya Shield will gain rapid uptake allowing millions of Kenyans to gain comprehensive health coverage, including traditionally uninsured benefits like vaccinations, mental health, counseling, and rehabilitation services,” he added.

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Tech

Kenya’s startup BuuPass partners with GiftPesa to launch digital travel vouchers

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Kenyan digital ticketing and transportation management solutions startup, BuuPass, has entered into a partnership with fintech company, GiftPesa, to introduce digital travel vouchers ahead of the holiday season.

In a statement by BuuPass cofounder and CEO, Sonia Kabra, the move will offer a more flexible and convenient way for Kenyans to manage and gift travel arrangements during the bustling holiday period.

“We’ve noticed a growing demand for digital solutions in the travel industry, especially during peak periods like the holiday season,” said Kabra.

“This partnership with GiftPesa enhances the travel experience for our customers, offering them a convenient way to send travel tickets as gifts and have a safety net for unconfirmed travel dates.

“Unlike traditional paper vouchers that can expire or get lost, GiftPesa vouchers are valid for 12 months and can be redeemed in parts at over 3,000 outlets across the country.

“This flexibility allows recipients to use the vouchers for multiple trips or select their preferred destination, making travel more accessible,” she added.

Founded in 2016 by Kabra and Wyclife Omondi, BuuPass is a leading B2B2C mobility marketplace that enables users to search, compare, and book travel tickets via web, app, or USSD, while its SaaS platform helps bus operators manage their operations, inventory, and sales.

GiftPesa, on the other hand, is a fintech startup that provides businesses and individuals with a platform for creating digital vouchers.

The partnership between the two companies will introduce digital travel vouchers, helping users manage and gift travel arrangements during the bustling holiday period.

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Ghana partners with The Gambia to provide free roaming services

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Ghana and The Gambia are in the process of launching free roaming services that will enhance a West African connectivity.

The plan which is a joint initiative of the Ghana Ministry of Communications and Digitalisation and The Gambian National Communications Authority (NCA) will see mobile users in both countries avoiding extra charges for calls, texts, and data, which in turn, is expected to boost trade, tourism, and economic integration across borders.

The collaboration, according to a joint statement by the two bodies, aligns with the Economic Community of West African States’ (ECOWAS) broader push for seamless regional communication.

“Ghana and The Gambia are forging new paths in West Africa’s digital landscape, implementing a free-roaming initiative,” the statement said.

“This move strengthens regional connectivity while highlighting the role of technological collaboration in fostering economic integration. The initiative enables mobile users travelling between the two nations to make calls, send messages, and use data services without additional roaming fees.”

It further noted that by reducing these costs, the program aligns with the ECOWAS Free Roaming Initiative, which seeks to eliminate barriers to communication across member states.

“It is a boost for trade and travel as the free roaming plan is expected to spur economic activities by streamlining cross-border communication.

“Businesses and individuals travelling between Ghana and The Gambia can now stay connected without worrying about exorbitant charges, facilitating smoother transactions and personal interactions. The initiative is also expected to attract more tourists by ensuring seamless digital access for visitors.

“This collaboration marks another milestone in Ghana’s commitment to expanding digital connectivity, following Ghana’s successful implementation of similar agreements with Côte d’Ivoire, Togo, and Benin, with talks of possible roaming partnerships with Liberia.

“By focusing on digital integration, Ghana and The Gambia demonstrate the power of technology to bridge gaps between countries. This step also serves as a model for other West African nations to join the free-roaming framework, contributing to the larger goal of a connected and economically integrated region,” it added.

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