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Bolt Kenya increases fares to cushion effect of fuel price hike

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Ride-hailing platform, Bolt Kenya has announced increasing its fare prices to cushion the effect of soaring fuel price hike for its drivers.

The company, in a statement on Friday, said the fare increase was in “response to the challenging macroeconomic factors affecting the public transport sector such as the recent fuel price hike by the Energy and Petroleum Regulatory Authority (EPRA).”

It said that in the capital Nairobi, the increased prices had been effected in all categories with the base fare ranging from KES. 70 and KES. 100 across the Economy, Base, Boda and XL categories.

“The minimum fare has also been increased, with a range of KES. 200 and KES. 250 across the categories. Bolt has also increased per kilometre pricing and introduced a long distance rate,” Linda Ndungu, Bolt Kenya Country Manager, said.

“At Bolt, the interests of our driver community remain at the heart of our business and we truly believe that happy drivers provide better quality service for customers,” she said.

“As such, we have adjusted our pricing to mitigate the rising fuel costs. This adjustment reaffirms our commitment to offering top earnings for drivers on our platform, and to remain the preferred, cost-effective choice for our customers.”

She added that the price changes would also be implemented across all categories in other regions like Mombasa, Kisumu, Kakamega, Nakuru, Naivasha and Mt. Kenya.

“In continued efforts to enhance our driver relations and address drivers’ expectations in terms of handling their concerns, Bolt recently launched its Driver Engagement Center located at 6th floor, Delta Chambers in the Westlands area and is accessed on an appointment basis to ensure seamless and effective management of driver issues.,” she said.

“Ultimately, Bolt acknowledges that the drivers on the platform are of utmost importance, and so remains committed to enhancing their earnings, increasing demand, and enhancing their experience when they provide services on the platform,” she added.

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Bolt invests $107m in Nigeria to boost safety standards

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Ride-hailing platform, Bolt, has announced an investment of $107 million in its bid to boost safety and service quality in Nigeria’s ride-hailing sector, with a special technology enhancing safety standards for both drivers and passengers.

Lola Masha, Bolt’s Regional Manager for North and West Africa, who made the announcement in a statement, said the “investment will fund new safety technologies, accident prevention measures, customer support upgrades, and public safety awareness campaigns, underscoring Bolt’s commitment to providing a secure and reliable platform.”

She revealed that as part of its quality check, the company had removed more than 5,000 drivers from its platform in 2023 so as to cleanup its database cleanup effort and will continue to implementing a driver score system to maintain quality standards.

“The driver score evaluates performance by monitoring how frequently drivers accept ride requests, successfully complete trips, and respond to passenger feedback. Essentially, it rates drivers based on their performance over their last 100 trips,” she noted.

Masha emphasized that the move came as a result of complains by the Amalgamated Union of App-based Transporters of Nigeria (AUTON) which raised concerns about the potential downsides experienced by users and the psychological stress on drivers, which could negatively affect their performance.

According to her, among the upcoming features are a four-digit trip pickup code and a trip counter, both aimed at making rides more secure and dependable for all users.

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Egyptian VC Flat6Labs partners ITIDA to launch programme for tech startups

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Egyptian Venture Capital firm, Flat6Labs, has partnered with Egypt’s Information Technology Industry Development Agency (ITIDA) to launch an InvestIT programme which will offer tech startups in the country, particularly at the seed or pre-Series A stages, access to consultancy, tools, and investor connections to help them scale operations and enhance global competitiveness.

The programme, according to Egypt’s Minister of Communications and Information Technology, Dr Amr Talaat, will be run by the Technology Innovation and Entrepreneurship Center (TIEC), a subsidiary of ITIDA, and will support startups across various governorates, encouraging innovation and growth in Egypt’s digital economy.

“Through two phases, it will prepare startups for investment with tailored training sessions and workshops, followed by connecting them with local and international investors,” Talaat said in a statement.

“The Egyptian government remains steadfast in its dedication to cultivating a thriving tech startup ecosystem. We are rolling out diverse initiatives to equip entrepreneurs with essential skills, attract global incubators, and facilitate connections between startups and investors.

“By establishing Digital Egypt innovation hubs nationwide, we empower innovators to transform their ideas into successful ventures.

“Alongside this, we are streamlining processes and investing in advanced digital infrastructure, positioning Egypt among the top three countries in the Middle East and Africa for tech startup investments,” the Minister said.

Flat6Labs founder and chairman Hany El Sonbaty, who also spoke on the initiative, said the launch of the InvestIT programme has further expanded his company’s support for Egyptian entrepreneurs.

“This programme is not just about preparing startups for investment; it’s about equipping them with the tools and connections to scale their impact.

“Through our collaboration with ITIDA and TIEC, we’re committed to building a strong, vibrant ecosystem where startups can make a real impact on the tech landscape in Egypt,” he said.

The programme, he said, will support 12 startups over six-to-eight months with each startup receiving tailored consultancy services to enhance their investment readiness and assist with setting up data rooms and preparing for investor engagements.

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