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Uber Ghana launches safety audio recording feature

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Ride-hailing platform, Uber has announced launching a safety audio recording feature in Ghana which is aimed at allowing both riders and drivers to record audio during trips.

General Manager for Uber in Ghana and Côte d’Ivoire, Marjorie Saint-Lot, who announced the launch of the feature, said it was in response to demands by drivers who had been clamouring for the opt-in audio recording device following the success it had recorded since it was launched in Nigeria, South Africa and Kenya, as part of Uber’s efforts to raise the bar on safety.

“We believe that this feature will improve the conduct of users of the Uber app, as drivers and riders hold each other accountable every step of the way,” Saint-Lot said.

“We have rolled this feature out in other markets where it has proven very successful, and we are hoping to see a similar uptake in Ghana.

“Verbal altercations, sexual misconduct and other violations can be difficult to investigate without evidence, however, we are confident that through this new feature, will assist Uber in adjudicating such incidents to ensure that the appropriate action is taken,” Saint-Lot said.

He added that Uber believed the audio recording would improve the overall quality of evidence collected on the safety cases reported by both riders and drivers.

“This means that both riders and drivers will have the ability to record the trip and submit their recordings alongside the safety tickets they’ll submit. By logging a safety incident along with a recording, the rider or driver gives Uber permission to access the file for investigation purposes,” he said.

“As an addition to the suite of safety tools on the app, this feature enables the rider or driver to opt-in to record the audio of a trip at the start of or anytime during the trip by pressing the shield icon on the app and selecting Record Audio.

“While both riders and drivers can record the audio of individual trips, drivers have the option to leave the feature on while they’re actively seeking rides.

“We’re always looking at ways to improve safety on the app. All trips are GPS-tracked, RideCheck can detect unusual routes, your loved ones can follow your route in real time, and you can get private emergency help through the app at the push of a button.

“We’ll keep working to develop and deliver new features to help enhance the safety and give users more peace of mind when using Uber”, he added.

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Again, Starlink raises prices of its services in Nigeria

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Elon Musk’s satellite internet service provider, Starlink, has again jacked up the prices of its services in Nigeria after an earlier increase caused uproar among customers.

The service provider, in a statement released on Friday, informed its Nigerian customers that it would raise its monthly subscription prices, with the new rates set to take effect on January 27, 2025.

Under the new pricing regime, the lowest subscription tier will increase significantly from ₦38,000 to ₦75,000 per month, while mobile global roaming service will now cost ₦717,000 monthly.

The company stated that new subscribers will immediately pay the adjusted prices while existing customers will see the changes reflected in their upcoming bills.

In an email sent to users, Starlink said:

“To continue enhancing the Starlink network and provide reliable, high-quality service across Nigeria, we are adjusting our monthly subscription prices.

“These changes are part of our ongoing commitment to investing in the infrastructure needed to improve your experience with Starlink.”

This is the second time Starlink has attempted a price hike in Nigeria. The Nigerian Communications Commission (NCC) has rejected its previous increase in October on the grounds that the company had not sought the necessary regulatory approval.

However, insiders believe the NCC is set to approve an increase in the first quarter of 2025, which gives credence to insinuations that Starlink may have gotten an approval for the price increments.

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Safaricom Ethiopia launches 4G network in Gambella

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Ethiopia’s second largest telecom provider, Safaricom Telecommunications Ethiopia P.L.C., has announced the official launching of its 4G network services in Gambella and other surrounding areas.

The launching of the 4G network in the region, according to Safaricom Ethiopia CEO, Wim Vanhelleputte, highlighted the significant impact that enhanced telecommunications infrastructure could have on the region’s social and economic progress.

“In line with our commitment to digital education, Safaricom Ethiopia donated 20 laptops and 4 routers, including six months of free internet, to two high schools in Gambella City, supporting digital literacy and educational opportunities for local students,” Vanhelleputte stated.

Vanhelleputte reaffirmed Safaricom Ethiopia’s commitment to expanding its reach and ensuring that more regions gain access to reliable and high-speed internet.

“The introduction of the 4G network in Gambella is designed to deliver significant advantages to the local community,” he said .

“Enhanced connectivity will open doors to better access to information, education, and healthcare services. Additionally, it will create new opportunities for businesses and entrepreneurs, driving economic growth and development within the region.

“Safaricom Ethiopia’s move into Gambella aligns with its broader strategy to extend 4G coverage to more areas, furthering its mission of fostering nationwide connectivity,” the CEO added.

Alemitu Oumud, President of the Gambella Region who also spoke at the event, stated that, enhanced infrastructure is driving positive social and economic growth in our region.

“We commend Safaricom Ethiopia for its contributions to job creation, improving connectivity, and making Gambella a more attractive destination for investment,” Oumud said.

He stressed the potential of the new 4G network to drive business activities, attract investments, and foster entrepreneurship in the region.

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