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How hackers use WhatsApp to spread scams and fake news

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Edited by Fundisiwe Maseko

Check Point researchers have discovered a vulnerability in WhatsApp that allows a threat actor to intercept and manipulate messages sent by those in a group or private conversation. By doing so, attackers can put themselves in a position of immense power to not only steer potential evidence in their favour, but also create and spread misinformation.

The vulnerability so far allows for three possible attacks:

1. Changing a reply from someone to put words into their mouth that they did not say.
2. Quoting a message in a reply to a group conversation to make it appear as if it came from a person who is not even part of the group.
3. Sending a message to a member of a group that pretends to be a group message but is in fact only sent to this member. However, the member’s response will be sent to the entire group.

Make It Go Viral

As of early 2018, the Facebook-owned messaging application currently has over 1.5 billion users with over one billion groups and 65 billion messages sent every day. According to a report by global digital agencies, mobile users accounted for 172 million, most of whom used only two Facebook-owned platforms: WhatsApp and Messenger.

In addition, WhatsApp also has plans to roll out additional functionalities for businesses to help them do commerce and manage customer support through the app. Vulnerabilities such as the ones described above make the potential opportunities for scamming rife.

WhatsApp with the Fake News?

Due to its very nature of being an easy and quick way to communicate, WhatsApp has already been at the center of a variety of scams. From fake supermarket and airline giveaways to election tampering, threat actors never tire of ways to manipulate unsuspecting users.

In fact, the ability to social engineer on a mass scale was already seen at a level where even people’s lives were at stake. In Brazil, rumors quickly spread on WhatsApp about the dangers of receiving a yellow fever vaccine – the very thing that could have stopped an epidemic of the deadly virus during its 2016 rampage that infected 1500 people and killed almost 500.

More recently, last month vicious rumors, also spread via WhatsApp, led to a spate of lynching and murders of innocent victims in India.

Read Also: WhatsApp makes first move to charge business users

WhatsApp is also taking an increasingly central role in elections, especially in developing countries. Earlier this year, again in India, WhatsApp was used to send messages, some of which were completely false.

Ultimately, social engineering is all about tricking the user and manipulating them to carry out actions they will later regret. With an ability to manipulate replies, invent quotes or send private messages pretending to be group ones, as seen in this research, scammers would have a far greater chance of success and have yet another weapon in their arsenal.

What’s more, the larger the WhatsApp group, where a flurry of messages are often sent, the less likely a member would have the time or inclination to double check every message to verify its authenticity, and could easily be taken in by the information they see. As already seen by spam emails that fake the sender’s name to appear to be from a source the receiver trusts, this latest vulnerability would allow for similar methods to be used though from a totally different attack vector.

How to Protect Yourself from Misinformation

While there are no security products that can yet protect users from these types of deceptions, there are several ideas to keep in mind to avoid being a victim of fake news, conspiracy theories and online scams in general.

If something sounds too good to be true, it usually is. And likewise, if something sounds too ridiculous to be true, it probably is.

Misinformation spreads faster than the truth. Although you may be seeing the same news from multiple sources, this does not make it more factual than were it to come from a single source.

Check your ‘facts’. It is recommended to cross check what you see on social media with a quick online search to see what others may be saying about the same story. Or even better, do not get more of your news from social media websites at all.

Tech

Again, Starlink raises prices of its services in Nigeria

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Elon Musk’s satellite internet service provider, Starlink, has again jacked up the prices of its services in Nigeria after an earlier increase caused uproar among customers.

The service provider, in a statement released on Friday, informed its Nigerian customers that it would raise its monthly subscription prices, with the new rates set to take effect on January 27, 2025.

Under the new pricing regime, the lowest subscription tier will increase significantly from ₦38,000 to ₦75,000 per month, while mobile global roaming service will now cost ₦717,000 monthly.

The company stated that new subscribers will immediately pay the adjusted prices while existing customers will see the changes reflected in their upcoming bills.

In an email sent to users, Starlink said:

“To continue enhancing the Starlink network and provide reliable, high-quality service across Nigeria, we are adjusting our monthly subscription prices.

“These changes are part of our ongoing commitment to investing in the infrastructure needed to improve your experience with Starlink.”

This is the second time Starlink has attempted a price hike in Nigeria. The Nigerian Communications Commission (NCC) has rejected its previous increase in October on the grounds that the company had not sought the necessary regulatory approval.

However, insiders believe the NCC is set to approve an increase in the first quarter of 2025, which gives credence to insinuations that Starlink may have gotten an approval for the price increments.

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Safaricom Ethiopia launches 4G network in Gambella

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Ethiopia’s second largest telecom provider, Safaricom Telecommunications Ethiopia P.L.C., has announced the official launching of its 4G network services in Gambella and other surrounding areas.

The launching of the 4G network in the region, according to Safaricom Ethiopia CEO, Wim Vanhelleputte, highlighted the significant impact that enhanced telecommunications infrastructure could have on the region’s social and economic progress.

“In line with our commitment to digital education, Safaricom Ethiopia donated 20 laptops and 4 routers, including six months of free internet, to two high schools in Gambella City, supporting digital literacy and educational opportunities for local students,” Vanhelleputte stated.

Vanhelleputte reaffirmed Safaricom Ethiopia’s commitment to expanding its reach and ensuring that more regions gain access to reliable and high-speed internet.

“The introduction of the 4G network in Gambella is designed to deliver significant advantages to the local community,” he said .

“Enhanced connectivity will open doors to better access to information, education, and healthcare services. Additionally, it will create new opportunities for businesses and entrepreneurs, driving economic growth and development within the region.

“Safaricom Ethiopia’s move into Gambella aligns with its broader strategy to extend 4G coverage to more areas, furthering its mission of fostering nationwide connectivity,” the CEO added.

Alemitu Oumud, President of the Gambella Region who also spoke at the event, stated that, enhanced infrastructure is driving positive social and economic growth in our region.

“We commend Safaricom Ethiopia for its contributions to job creation, improving connectivity, and making Gambella a more attractive destination for investment,” Oumud said.

He stressed the potential of the new 4G network to drive business activities, attract investments, and foster entrepreneurship in the region.

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